This post provides Customer Care Contact Details of Top Banks in India, grievance officer contacts, and nodal officer details for top Indian banks like SBI, HDFC, ICICI, Axis, PNB, and more.
✅ Customer Care Contact Details of Top Banks in India
🏦 1. State Bank of India (SBI)
- Customer Care Number: 1800 1234 / 1800 2100
- Customer Support Email: customercare@sbi.co.in
- Grievance Officer Email: dgm.customer@sbi.co.in
For Instant Support In Banking Hours :Click Here to Raise Complaint On crcf.bank.sbi Portal
SBI Card – Credit Card Customer Care & escalation desk
- Level 1: customercare@sbicard.com
- Level 2: Nodalofficer@sbicard.com
- Level 3: PrincipalNodalOfficer@sbicard.com
- Level 4: CustomerServiceHead@sbicard.com
Mis-selling related complaints – salesgrievance@sbicard.com
Dispute/unauthorized transaction- chargeback@sbicard.com
🏦 2. HDFC Bank
Customer Care Support For Bank Account
- Customer Care Number: 1800 1600 / 1800 202 6161
- Level 1: support@hdfcbank.com
- Level 2 grievance.redressal@hdfcbank.com
- Level 3: nodalofficer@hdfcbank.com
- Level 4: pnohdfcbank@hdfcbank.com
Customer Care Support For Credit Card
- Level 1: customerservices.cards@hdfcbank.com
- Level 2: grievance.redressalcc@hdfcbank.com
- Level 3: PriorityRedressal.CreditCards@hdfcbank.com
Country Head: Parag.rao@hdfcbank.com
Managing Director and CEO: managingdirector@hdfcbank.com
Compliance Officer: paresh.soni@hdfcbank.com
HDFC Pension Helpdesk – pensionhelpdesk@hdfcbank.com
🏦 3. ICICI Bank
- Customer Care Number: 1800 1080
- Customer Support Email: customer.care@icicibank.com
- Grievance Officer Email: headservicequality@icicibank.com
- Nodal Officer Email: nodalofficer@icicibank.com
🏦 4. Axis Bank
- Axis Customer Care : 1800 419 0065 (Faster Support)
- Customer Email ID: email.services@axisbank.com
- Nodal Officer Email: nodal.officer@axisbank.com
- Principal Nodal Officer: pno@axisbank.com
🏦 5. Punjab National Bank (PNB)
- Customer Care Number: 1800 180 2222 / 1800 103 2222
- Email ID: care@pnb.co.in
- Grievance Redressal Email: care@pnb.co.in (also used for complaints)
- Nodal Officer Email: gmcs@pnb.co.in
🏦 6. Bank of Baroda
- Customer Care Number: 1800 5700
- Customer Support Email: cs.ho@bankofbaroda.com
- Grievance Officer Email: grievance@bankofbaroda.com
- Nodal Officer Email: nodalofficer@bankofbaroda.com
🏦 7. Canara Bank
- Customer Care Number: 1800 103 0011
- Customer Email ID: hocustomercomplaints@canarabank.com
- Grievance Officer Email: hopgr@canarabank.com
- Nodal Officer Email: nodalofficer@canarabank.com
🏦 8. Union Bank of India
- Customer Care Number: 1800 22 2244 / 1800 208 2244
- Support Email: customercare@unionbankofindia.bank
- Grievance Officer Email: gmo.customer@unionbankofindia.bank
- Nodal Officer Email: nodalofficer@unionbankofindia.bank
🏦 9. Kotak Mahindra Bank
- Customer Care Number: 1860 266 2666
- Customer Support Email: service.bank@kotak.com
- Grievance Officer Email: grievance.bank@kotak.com
- Nodal Officer Email: nodalofficer.bank@kotak.com
🏦 10. IDFC FIRST Bank
- Customer Care Number: 1800 10 888
- Customer Support Email: bank@idfcfirstbank.com
- Grievance Officer Email: grievance.redressal@idfcfirstbank.com
- Nodal Officer Email: nodalofficer@idfcfirstbank.com
🏦 11. Indusind Bank
- Customer Care Number: 1860 267 7777
- Customer Support Email: reachus@indusind.com
- Regional Heads: customercare@indusind.com
- Nodal Officer Email: nodal.officer@indusind.com
Indusind Bank Credit Card Customer Care & escalation desk - Customer Support Email: premium.care@indusind.com
- Grievance Officer Email: head.cardservices@indusind.com
- Nodal Officer: nodal.officer@indusind.com
🏦OneCard Credit Card
- Customer Care Number: 1800 210 9111
- Customer Support Email: help@getonecard.app
🛡️ How to Escalate a Bank Complaint in India
- Step 1: Contact the bank’s customer care or raise a ticket online.
- Step 2: If unresolved, email the Grievance Redressal Officer.
- Step 3: Still unresolved? Escalate to the Nodal Officer.
- Step 4: File a complaint on the RBI CMS portal or Consumer Helpline.
Customer Care Contact Details For Credit Card in India
