This post provides Customer Care Contact Details of Top Banks in India, grievance officer contacts, and nodal officer details for top Indian banks like SBI, HDFC, ICICI, Axis, PNB, and more.
✅ Customer Care Contact Details of Top Banks in India
🏦 1. State Bank of India
- Customer Care Number: 1800 1234 / 1800 2100
- Customer Support : customercare@sbi.co.in
- Principal Nodal Officer: gm.customer@sbi.co.in
- Grievance Officer Email: dgm.customer@sbi.co.in
For Instant Support In Banking Hours :Click Here to Raise Complaint On crcf.bank.sbi Portal
SBI Card – Credit Card Customer Care & escalation desk
- Customer Care : 1860-180-7777
- Level 1: customercare@sbicard.com
- Level 2: Nodalofficer@sbicard.com
- Level 3: PrincipalNodalOfficer@sbicard.com
- Level 4: CustomerServiceHead@sbicard.com
- Level 5: CEO@sbicard.com
Mis-selling related complaints – salesgrievance@sbicard.com
Dispute/unauthorized transaction- chargeback@sbicard.com
🏦 2. HDFC Bank
Customer Care Support For Bank Account
- Customer Care Number: 1800 1600 / 1800 2600
- Level 1: support@hdfcbank.com
- Level 2: grievance.redressal@hdfcbank.com
- Level 3: grievance.redressaldl@hdfcbank.com
- Level 4: pnohdfcbank@hdfcbank.com
Customer Care Support For Credit Card
- Level 1: customerservices.cards@hdfcbank.com
- Level 2: grievance.redressalcc@hdfcbank.com
- Level 3: PriorityRedressal.CreditCards@hdfcbank.com
Country Head: Parag.rao@hdfcbank.com
Managing Director and CEO: managingdirector@hdfcbank.com
Compliance Officer: paresh.soni@hdfcbank.com
HDFC Pension Helpdesk – pensionhelpdesk@hdfcbank.com
🏦 3. ICICI Bank
- Customer Care Number: 1800 1080
- Customer Support Email: customer.care@icicibank.com
- Nodal Officer Email: headservicequality@icicibank.com
- Principal Nodal Officer Email: pno@icicibank.com
Amazon ICICI Credit Card
- Amazon ICICI Customer Care: 18001020123
- Mail Id: help.amazonpaycc@icicibank.com
🏦 4. Axis Bank
- Axis Customer Care : 1800 419 0065 (Faster Support)
- Customer Email ID: email.services@axisbank.com
- Nodal Officer Email: nodal.officer@axisbank.com
- Principal Nodal Officer: pno@axisbank.com
🏦 5. Punjab National Bank (PNB)
- Customer Care Number: 1800-1800 / 1800-2021
- Email ID: care@pnb.co.in
- Principal Nodal Officer: Pno@pnb.co.in
- Customer Complaint Form: Click Here
🏦 6. Bank of Baroda
- Customer Care Number: 1800 5700 / 1800 5000
- Deputy General Manager: dgm.os.ho@bankofbaroda.co.in
- First Appellate Authorities: gm.ops.ho@bankofbaroda.com
- Principal Nodal Officer: cs.ho@bankofbaroda.com
- Regional Level
- Zonal Level
Click Here for self blocking/ debit freezing account in case of unauthorised transaction
🏦 7. Canara Bank
- Customer Care Number: 1800 103 0011
- Customer Email ID: hocustomercomplaints@canarabank.com
- Grievance Officer Email: hopgr@canarabank.com
- Nodal Officer Email: nodalofficer@canarabank.com
🏦 8. Union Bank of India
- Customer Care Number: 1800 22 2244 / 1800 208 2244
- Support Email: customercare@unionbankofindia.bank
- Grievance Officer Email: gmo.customer@unionbankofindia.bank
- Nodal Officer Email: nodalofficer@unionbankofindia.bank
🏦 9. Kotak Mahindra Bank
- Customer Care Number: 1860 266 2666
- Customer Support Email: service.bank@kotak.com
- Grievance Officer Email: grievance.bank@kotak.com
- Nodal Officer Email: nodalofficer.bank@kotak.com
🏦 10. IDFC FIRST Bank
- Customer Care Number: 1800 10 888
- Customer Support Email: bank@idfcfirstbank.com
- Grievance Officer Email: grievance.redressal@idfcfirstbank.com
- Nodal Officer Email: nodalofficer@idfcfirstbank.com
🏦 11. Indusind Bank
- Customer Care Number: 1860 267 7777
- Customer Support Email: reachus@indusind.com
- Regional Heads: customercare@indusind.com
- Nodal Officer Email: nodal.officer@indusind.com
Indusind Bank Credit Card Customer Care & escalation desk - Customer Support Email: premium.care@indusind.com
- Grievance Officer Email: head.cardservices@indusind.com
- Nodal Officer: nodal.officer@indusind.com
🏦OneCard Credit Card
- Customer Care Number: 1800 210 9111
- Customer Support Email: help@getonecard.app
🛡️ How to Escalate a Bank Complaint in India
- Step 1: Contact the bank’s customer care or raise a ticket online.
- Step 2: If unresolved, email the Grievance Redressal Officer.
- Step 3: Still unresolved? Escalate to the Nodal Officer.
- Step 4: File a complaint on the RBI CMS portal or Consumer Helpline.